OUR PRODUCT FEATURES

    • Our Network

      We have a PAN India network of e-commerce fulfillment centers capable of fulfilling orders for consumers across the country. Consumers from top 80 cities in India can be reached within the next business day.

    • IFN IT Platform

      Our end to end technology backbone enables integration with marketplaces, brand website, inventory stocking points across the IFN & external carrier partners.

    • IFN Fulfillment Centers

      Our fulfillment centers are equipped with state of the art infrastructure & standardized processes. Our team of trained resources ensures adherence to ecommerce specific service requirements.

    • Transportation

      Our extensive transportation network covers 16,000+ pin codes in India helping us to serve forward deliveries & return orders.

    • Value Added Services

      A wide array of value added services such as product bundling & kitting can be performed as part of the India Fulfillment Network.

    How it works

    Single IFN Site Fulfillment

    How it Works - Single IFN Site Fulfillment

    STEP 1
    Inbound to IFN Site from Brand Warehouse

    STEP 2
    Customer places the order on marketplace or brand website

    STEP 3
    Order mapped to inventory available at IFN Site

    STEP 4
    Order picked & packed at IFN Site

    STEP 5
    Order dispatched to customer from IFN Site

    Micro Fulfillment Centers

    How it works - Micro Fulfillment Centers

    STEP 1
    Inbound to IFN Sites from Brand Warehouses

    STEP 2
    Customer places the order on marketplace or brand website

    STEP 3
    Order mapped to inventory available at IFN Site

    STEP 4
    Order picked & packed at IFN site

    STEP 5
    Order dispatched to customer from IFN Site

    Omni-Channel Fulfillment

    How it works - Omni-Channel Fulfillment

    STEP 1
    Inbound to IFN Site from Brand Warehouses

    STEP 2
    Customer places the order on marketplace or brand website

    STEP 3
    Order mapped to nearest brand retail outlet or nearest IFN Site

    STEP 4
    Order picked and packed at nearest brand retail outlet or IFN Site

    STEP 5
    Order dispatched from nearest brand retail outlet or IFN Site

    Fulfillment from Store

    How it works - Fulfillment from Store

    STEP 1
    Multiple brand retail outlets with designated delivery area

    STEP 2
    Customer places the order on marketplace or brand website

    STEP 3
    Order mapped to nearest brand retail outlet

    STEP 4
    Order picked & packed at nearest brand retail outlet

    STEP 5
    Order dispatched from nearest brand retail outlet

    Why DHL India Fulfilment Network

    The India Fulfillment Network helps you increase your revenue across channels by taking you closer to your customers

    01
    Technological Advantage

    A one-view tech platform for processing orders, inventory management, order fulfillment & delivery to the end consumers for leading ecommerce platforms and brand website. We have a comprehensive IT framework consisting of OMS, WMS & TMS solutions.

    02
    Scalability

    Ease of scalability & de-scalability during different seasons & big sales days so that seasonal peaks can be managed effectively. Our resource strength and infrastructure is completely scalable as per your business needs.

    03
    Modular

    A modular product allows you the flexibility to start off with elements required as per your business needs & scale up to add other elements of our solution as your business grows. We can also enable scalability by enabling inventory stocking points across multiple regions & locations as per the demands of the business.

    04
    Quick Setup

    With India Fulfillment Network you can take advantage of our existing network of fulfillment centers and our standardized solution allowing us to decrease setup time.

    05
    Security & Reliability

    With CCTV surveillance, standardized processes & trained people for ecommerce sector, your goods are in good hands till you sell them to your end customers. With easy API based integration across all ecommerce channels, we can provide complete visibility of your omni channel business.

    06
    Activity Based Commercials

    Storage Fee, Processing Fee, Value added services fee & delivery charges form a part of our commercials. With activity based pricing options & ready infrastructure, you can explore ecommerce as a viable sales channel.

    • 01 Technological Advantage

      A one-view tech platform for processing orders, inventory management, order fulfillment & delivery to the end consumers for leading ecommerce platforms and brand website. We have a comprehensive IT framework consisting of OMS, WMS & TMS solutions.

    • 02 Scalability

      Ease of scalability & de-scalability during different seasons & big sales days so that seasonal peaks can be managed effectively. Our resource strength and infrastructure is completely scalable as per your business needs.

    • 03 Modular

      Our modular product allows you the flexibility to start off with components of service required as per your business needs & add components in future. We can add inventory stocking points across multiple regions & locations as your business grows.

    • 04 Quick Setup

      With India Fulfillment Network you can take advantage of our existing network of fulfillment centers and our standardized solution offering allows us to decrease setup time.

    • 05 Security & Reliability

      With CCTV surveillance, standardized processes & trained people for ecommerce sector, your goods are in good hands till you sell them to your end customers. With easy API based integration across all ecommerce channels, we can provide complete visibility of your omni channel business.

    • 06 Activity Based Commercials

      Storage Fee, Processing Fee, Value added services fee & delivery charges form a part of our commercials. With activity based pricing options & ready infrastructure, you can explore ecommerce as a viable sales channel.

    Technological Advantage

    A one-view tech platform for processing orders, inventory management, order fulfillment & delivery to the end consumers for leading ecommerce platforms and brand website. We have a comprehensive IT solution with seamless integration across OMS, WMS & TMS solutions.

    Scalability

    Ease of scalability & de-scalability during different seasons & big sales days so that seasonal peaks can be managed effectively. Our resource strength and infrastructure is completely scalable as per your business needs.

    Modular

    Our modular product allows you the flexibility to start off with components of service required as per your business needs & add components in future. We can add inventory stocking points across multiple regions & locations as your business grows.

    Quick Setup

    With India Fulfillment Network you can take advantage of our existing network of fulfillment centers and our standardized solution allowing us to decrease setup time.

    Security & Reliability

    With CCTV surveillance, standardized processes & trained people for ecommerce sector, your goods are in good hands till you sell them to your end customers. With secure and easy API based integration across all ecommerce channels, we can offer maximum security & reliability in our solution.

    Activity Based Commercials

    Storage Fee, Processing Fee, Value added services fee & delivery charges form a part of our commercials. With activity based pricing options & ready infrastructure, you can explore ecommerce as a viable sales channel.

    Our Ecommerce Expertise

    • 16+
      FULFILLMENT CENTERS PAN INDIA FOR ECOMMERCE ORDER FULFILLMENT
    • #1
      SERVING THE LARGEST ECOMMERCE MARKETPLACE
    • 15+
      YEARS OF EXPERIENCE IN THE ECOMMERCE SECTOR
    • 17+
      CUSTOMERS FROM THE ECOMMERCE SECTOR
    • #1
      SERVING THE LARGEST SMARTPHONE BRAND
    • 1.5mil+
      MILLION SQFT OF WAREHOUSE SPACE FOR ECOMMERCE SECTOR
    • 18+
      CUSTOMERS FROM RETAIL & CONSUMER SECTOR
    • #1
      SERVING THE LARGEST SPORTS APPAREL GOODS MANUFACTURER
    • 1750+
      EMPLOYEES DEPLOYED FOR CUSTOMERS IN ECOMMERCE

    Message from our MD

    Everyday our team of specialists provide flexible, innovative logistics solutions which help in simplifying our customers' business, increasing productivity and driving efficiency across the entire supply chain.

    "Over the last 5 years, we have gradually seen a dynamic shift in consumer buying patterns, where eCommerce has expanded from the first 100 million users to the next billion users in India.

    As the world's largest contract logistics company with a proven track record in the eCommerce industry, DHL is well positioned to provide a competitive advantage to SMEs through our customized logistics solutions, based on globally standardized warehousing, transportation and integrated services components.

    Our India Fulfillment Network is tailored to support SMEs save time and cost by taking advantage of DHL’s scale which helps them meet the shift in consumer buying patterns."

    – Vikas Anand, Managing Director, India

    Connect with us

    In need of an eCommerce order fulfillment solution? Our experts from the eCommerce logistics domain are waiting to hear from you!

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