E-commerce supply chains today constantly require the need to be highly adaptable, agile, and responsive while simultaneously being cost-effective. How does this happen when the e-commerce supply chain is continuously evolving? How does this happen when customers demand an omni channel experience with smooth returns options? 

Welcome to Supply Chain Picks, a collection of digital multimedia, including podcasts, that showcase thought leadership content related to the impact of e-commerce on supply chains. Subject matter experts across Europe, Middle East & Africa will discuss topics including fulfillment, value-added services, the need for seamless delivery orchestration, inbound logistics, fulfillment networks and much more.
Episode 6:  Diversifying Needs of Packaging for Brands in E-commerce Supply Chains

Packaging plays a crucial role not only in day-to-day operations but also brand representation in the e-commerce supply chain through sustainable solutions, advanced technologies, value added services, and more. Explore the diversifying factors and trends packaging has in e-commerce that make it a critical element to a healthy supply chain.

Speakers:

  • Claire Lannou, VP Business Development & Account Management E-commerce EMEA
  • David Garcia-Calvo, EMEA Business Development Director Packaging, DHL Supply Chain

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PREVIOUS EPISODES
Episode 5: Essential elements in B2C E-commerce fulfillment operations

From digitalization to value-added services, B2C and B2B e-commerce operations differ in more ways than you think. Discover how orchestration, automation, data analytics and more play essential components in B2C e-commerce operations. 

Speakers:

  • Claire Lannou, VP Business Development & Account Management E-commerce EMEA
  • Marcus Würker, COO, EMEA DHL Supply Chain

Episode 4: Talent management in the E-commerce Supply Chain

Recent changing market conditions have jump-started the growth of e-commerce as well as shifted the world of talent management. Learn how DHL Supply Chain embraces these changes when attracting, recruiting, and retaining top talent in the e-commerce supply chain. 

Speakers:

  • Claire Lannou, VP Business Development & Account Management E-commerce EMEA
  • Anne Walther, Head of HR, DHL Supply Chain EMEA

Episode 3: Every Business Deserves World-Class Fulfillment

Scale and speed have been out of reach for all but the most dominant of e-commerce retailers. DHL Fulfillment Network is set to change that. A super charged supply chain gives every online retailer a chance to shine. 

Speakers:

  • Claire Lannou, VP Business Development & Account Management e-commerce EMEA
  • Andreas Bicking, VP European Fulfillment Network

Click here to learn more about the DHL Fulfillment Network
Episode 2: How the Acceleration of E-commerce Plays a Role for the Growth Strategy of adidas  

Discover how the acceleration of e-commerce plays a crucial role in the growth strategy of global sports brand adidas. In addition, learn how supply chain processes can maximize speed and efficiency to enable e-commerce in todays hyperconnected world.


Guest Speakers:

  • Ben Buescher, SVP Global Logistics & Distribution, adidas
  • Andries Retief, CEO DHL Supply Chain, Central & Eastern Europe
Episode 1: E-commerce supply chains in an era of instant gratification  

Changing consumer behaviors have brought a whole host of challenges to the supply chain. In this first episode of Supply Chain Picks, learn how the right supply chain omni-channel fulfillment strategy can support your business growth - across multiple sales channels including retail, wholesale, marketplaces, and direct-to-consumer – to  reduce order cycle times, minimize infrastructure costs, maximize service levels,  and ultimately help you accelerate your e-commerce growth.

Speakers:

  • Hendrik Venter, CEO DHL Supply Chain EMEA
  • Claire Lannou, VP Business Development & Account Management e-commerce EMEA
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Trend Report | E-commerce Returns Trend Report: the way forward for reverse logistics  

As returns continue to rise at unprecedented levels, retailers can experience various supply chain challenges. In our latest report from DHL Supply Chain, learn more insight on the various trends and strategies on how e-commerce brands can turn customer returns into business rewards.

  • Forward by Professor Richard Wilding, OBE