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OUR HISTORY

In 1969 DHL was founded and established in the United States of America. With Deutsche Post taking full ownership of DHL International in 2002 and then acquiring Exel Supply Chain in 2003, DHL Supply Chain was formed. Since then, DHL Supply Chain has grown to become the largest contract logistics provider in the world and a market leader in Australian 3rd party logistics. See how DHL Supply Chain has evolved over the past 20 years in Australia.

OUR HISTORY

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DHL Supply Chain

Australia Wide Network

Supply Chain
Employees

Square Metres
Of Storage Area

Sites Across 8
Australian States
And Territories

vehicles

Safety first Culture

Our dedication to continuous improvement ensures operational health, safety and quality. We align to industry-leading best practices and safety is at the heart of all of our operations.

Digitalization and automation

Digital transformation plays a crucial role in our strategy, which is why we are constantly investing in bespoke initiatives designed to enhance customer and employee experience and improve operational performance.

Visibility

Our MySupplyChain web portal provides a single point for integrated warehouse and transportation insights. Enjoy near real-time warehouse inventory, order status and operational performance across the entire network.

Flexibility, scalability and agility

Our extensive network solutions and proven experience can support your business growth efficiently with robust operations and systems to set a strong platform for scalability and customized value-added services to cater for dynamic supply chain needs.

Quality

As a leading supply chain service provider, we leverage best practices globally and add to our local experience to adhere to all quality standards, ensuring the integrity of services and solutions.

Supply Chain Insights

Follow @DHL Supply Chain on Linkedin for industry insights, trends and innovation.

Key Sectors

Why our customers choose us:

Retail

Consumer

Life Sciences and Healthcare

Technology

Engineering and Manufacturing

Retail

Consumers are demanding a convenient and consistent experience, whether they’re shopping online, in-store,or a mix of the two. We have the scalable and flexible solutions to help you keep up with the dynamics of the industry.

Partnering with DHL, you’ll innovate faster to reduce inventories, reduce costs and improve your customer service.

Our Expertise

Fashion & Apparel
General Merchandise Retailers
Cosmetic & Skin Care
Luxury
Shoes & Accessories
Specialty Retailers

Consumer

Consumers are researching, buying and taking delivery of their purchases in different ways. They want products produced and supplied sustainably, and to pay less for them.

Take advantage of cutting edge solutions and a global network to ensure that your supply chain is agile, optimized and sustainable.

Our Expertise

Fast-Moving Consumer Goods
Cosmetic & Skin Care
Personal & Homecare
Food & Beverage
General Consumer Merchandise

Life Sciences and Healthcare

Delivering Healthcare Products Direct to Customers

Consumers are researching, buying and taking delivery of their purchases in different ways. They want products produced and supplied sustainably, and to pay less for them.

Take advantage of cutting edge solutions and a global network to ensure that your supply chain is agile, optimized and sustainable.

Our Expertise

Pharmaceuticals
Disposables & Consumables
Diagnostics
Medical Devices
Consumer Health
Animal Health

Technology

Today’s customers not only demand everything faster but want to pay less for it. Short product life cycles, high speed-to-market, quick product launches and intense competition add further pressure.

DHL’s specially designed, multi-user solutions ensure that your supply chain is agile and flexible to cope with the fast pace of change, cost-effective to maintaina competitive edge, whilst also delivering customer satisfaction.

Our Expertise

Consumer Electronics
Home Appliances
Telecommunications
Imaging & Printing
Enterprise Computing & Networks
Data Centre & Infrastructure
Elevators

Engineering and Manufacturing

Helping you build the world

The importance of flexibility and agility in engineering and manufacturing supply chains cannot be understated.

With DHL Supply Chain as your partner, you can feel secure knowing you have access to a massive Australian network of warehousing and transport assets to ensure your line keeps moving.

Our Expertise

Non-Energy Mining
Construction Material and Logistics
Aviation, Aerospace, Marine, Seaport, Train & Rail
Industrial Construction Equipment

Innovative Solutions

for your Supply Chain.

Warehousing

Transport

Fulfilment and e-commerce

Packaging

Warehousing

Shared or Dedicated Warehousing and Goods Distribution

From medical devices to fashion, consumables, spare parts and finished goods, DHL provides solutions that ensure that you can deliver on your customer promise. Whether your business’ needs are best served by a shared or dedicated warehouse operation, we will provide the solution that drives the best value for your business.

Transport

Management of Domestic Transport

Whether you're looking to outsource your transport or get quick access to additional capacity, DHL can manage your transportation requirements.

With access to an advanced transport management system and the accurate, user friendly MySupplyChain Track&Trace system, you'll have total control and visibility of your flow of goods.

Fulfilment and e-commerce

From order creation and warehousing to packaging and shipping, an integrated e-commerce logistics solution from DHL Supply Chain covers the end-to-end process to get your product to your customers door quickly and cost-effectively.

Take advantage of scalable, automated solutions that can be delivered in a multi-user or dedicated fulfillment centre, tailored to suit the needs of your product and business.

Packaging

Ensure that your packaging requirements are addressed effectively, sustainably, and cost-efficiently with DHL's innovative packaging solutions.

Based on your specific requirements, we'll pack, prepare and deliver a customised packaging operation.

Connect

With our experts

Steve Thompsett

CEO, Australia and New Zealand

Steve is a customer-centric CEO with 30 years of experience in supply chain in multiple markets globally.

He builds long-term strategic partnerships while constantly seeking new ways to engage and connect with customers. As CEO of DHL Supply Chain ANZ, he works with a team of over 4,000 individuals to drive best practices and be customer-centric at all times.

He studied business in the UK and has a passion for shaping a more sustainable world through responsible business practices.

Brindha Pillay

Chief Financial Officer

Brindha is an accomplished Finance transformation executive with a proven track record of optimizing business processes within global organizations. She has in-depth knowledge and experience of all facets of Shared Services including strategy, design, transition, implementation, transformation and management.

She works collaboratively across functions and with all levels of the organization and have a particular strength in building consensus to achieve desired outcomes.

Brindha has been with DHL for 15 years and is a technical expert on accounting issues with a strong financial background and expertise in areas of IFRS, statutory and compliance reporting, general accounting, AR, AP and capital assets.

Bill Rolfe

Senior Vice President, Transport

Bill has more than 20 years of experience in the transport industry, including many years in senior management. Bill is highly regarded for his success and for his ability to balance strategic and operational needs and has a passion for direct interaction with frontline colleagues.

Sean Maguire

Vice President, Retail & 4PL

Sean believes he manages ‘one of the most exciting businesses in the world’. His day might go from working with airline customers on the impact DHL has on costs and passenger net promoter scores to working with retailers on digitalisation and omnichannel solutions.

He has a passion for innovation in automation and sustainable energy solutions. Sean believes the most important part of his job is people. Sean has a range of international experience and qualifications.

Aiyaz Ali

Vice President, Consumer

Aiyaz is a highly accomplished and cultivated leader, responsible for the Consumer sector. He has been influential in growing and developing the FMCG capability at DHL Supply Chain over many years, with a customer centric approach and a drive for continuous improvement.

Aiyaz has 17 years supply chain experience at DHL in both commercial and operational leadership roles, working with Australian customers on supply chain strategy and optimization. Aiyaz has an MBA and encourages a continuous learning environment, driven by a passion for developing and connecting people to a purpose.

Mark Taylor

Vice President, Technology & Service Logistics

Mark is a driven, dynamic and passionate senior supply chain professional with excellent service, commercial and operational management capabilities in FMCG and service led distribution.

He has an exceptional record in cost reduction and service improvement working across internal, customer and international boundaries. At DHL Mark has had leadership roles across the 4PL, Technology, Service Logistics, Life Sciences and Retail sectors. Mark’s qualifications include a Bachelor of Engineering; Logistics.

Michael Gardner

Vice President, Life Sciences & Healthcare & Consumer Health

Michael specialises in, and is responsible for, the Life Sciences and Healthcare sector. His award-winning career in management at DHL spans 22 years. In that time Michael has overseen significant market-share growth and is widely recognised as an expert in Life Sciences supply chains.

He is passionate about driving sustainability, customer centric solutions and innovation in cold-chain logistics. Michael leads an Australia-wide team of over 900 life science experts.

Rachael McDonald

Vice President, Human Resources

Rachael is HR leader with 13 years’ experience in senior roles across all facets of HR including Learning & Development, Industrial relations, Talent Acquisition and Change Management. Rachael is an integral part of the DSC Senior Management team, and oversees all aspects of Human Resources for over 4,000 employees.

Rachael has played a fundamental role in the change management processes for previous acquisitions and customer transitions and implementations.

Joshua Morris

Vice President, Business Development

Joshua is an experienced strategic leader and committed to driving value into Supply Chains through innovative and bespoke solutions.

At DHL Supply Chain leads a passionate and talented team of Solution Design, Business Development, Marketing and Customer Experience portfolios. Before joining DHL Joshua spent 25 years in the supply chain industry in 3PL and in-house logistics roles.

Joshua’s qualifications include a Bachelor of Business; Management, Logistics, Transport.

Chris Reynolds

Vice President, IT

Chris is an innovative IT leader with over 15 years’ experience. He has a passion for developing high performing teams, and implementing IT strategies that are closely aligned with our business and customer priorities and value delivery, while enabling our vision of the future of digital supply chains.

He is an experienced leader in supply chain, with extensive experience across warehouse and transport management systems, systems integration, information management and business intelligence, digitalization and digital technologies. Chris has a Bachelor of Business, Information Systems.

Colm Tarpey

Vice President, Operations Excellence

Colm is an internationally experienced operations management leader delivering business growth objectives; supporting start-up, turnaround, and continually improving environments.

As Vice President for Operations Excellence in ANZ he leads the digitalization agenda and oversees transformational improvements throughout the organisation. Colm has also worked for DHL in Asia Pacific and his qualifications include a degree in Transport Management.