SOLVING
eCOMMERCE CHALLENGES
As a Gartner certified Leader among Global 3PLs, we always have supply chain expertise in-stock. Discover how we’re pioneering in innovation and delivering value for our customers.
TAILORED FOR TOMORROW
Watch our eCommerce Fast Facts Video to dive deeper into the scope
and expertise we offer our customers.
Watch now
Trends Report | Runway to Doorway: The Future of Fashion Logistics
Discover how today’s consumer trends are shaping the industry for tomorrow and impacting eCommerce supply chains.
DHL Supply Chain Acquires IDS Fulfillment
Read the press release about our recent investment in expanding our offerings for small and mid-size companies.
With over 20 years of experience and over 1.4 billion units shipped annually, we are the supply chain experts equipped to keep up with ever-increasing online consumer demand. Our purpose-built, tailored solutions including dedicated, multi-channel, drop and ship returns services are designed to meet the needs of our diverse customer base and deliver excellence in handling the variability, volatility, and complexity of demand. As the largest provider of returns processing in North America, discover how we power seamless, end-to-end operations for our customers.
SOLUTIONS AND PRODUCTS
Customization Services
Our innovative in-warehouse product customization solutions help brands cater to the rising demand for personalized products. By bringing customization directly into the logistics process, we simplify operations, cut costs, and significantly shorten order fulfillment times, enabling customer loyalty and new market opportunities. Our fully integrated solution is a game-changer for those looking to enhance their offerings in a competitive landscape.
• Support for leading decorating technologies
• Click-to-ship times of 5-9 days
• System- and process-level integration
Packaging Solutions
Our integrated packaging solutions are designed to simplify supply chains and enhance omni-channel fulfillment. With over 40 years of experience and more than 50 in-DC packaging sites in North America, we offer customized materials management and contract packaging services to bring your products to market while maintaining the brand experience. Our solutions reduce time, costs, and carbon emissions, making it easier to meet customer expectations and business goals.
• Materials management saves customers an average of 10% - 30%
• Integration eliminates unnecessary transportation costs & emissions
• Proprietary platform enables visibility and process optimization
Reverse Logistics
We’ve invested in our existing returns solutions with the recent acquisition of Inmar Supply Chain Solutions, positioning us as the largest provider of returns processing in North America. This strategic acquisition expands our capabilities, allowing us to offer a more comprehensive suite of reverse logistics solutions. As we continue to innovate in the eCommerce landscape, our enhanced returns capabilities will enable seamless end-to-end operations for our customers.
New capabilities to include:
• Product remarketing
• Recall management
• Supply chain performance analytics
INDUSTRY-TRUSTED EXPERTISE
20 years
of experience
60
of the top eCommerce companies in the world
1.4+ billion units
shipped annually
95+ sites
across 62 cities in North America
