Enabling your omnichannel strategy
With consumers buying both offline and online, an agile omnichannel logistics strategy is at the heart of customer-centric retail organizations.
Our modular offering allows customers to partner with us with a high level of flexibility and customization to build unique solutions. We provide B2C and B2B e-commerce and traditional fulfillment solutions that synchronize inventory, logistics and distribution functions across all sales channels to meet consumer demand.
Optimizing your supply chain operations
Remove the complexities of implementing supply chain efficiencies, managing security, and integrating multiple electronic and mobile sales channels.
With our easily replicable solutions for our retail customers, we set up new facilities, partnerships and services, reducing costs and introducing lean logistics processes with the highest quality operational and health and safety standards.
Delivering a premium customer experience
Our logistics solution for high value products ensures the security of luxury goods as well as overcoming the key challenges of globalization, consolidation and diversification.
Our value-added-services (from gift-wrapping, engraving to kitting) allow you to address the growing demand for personalization. Our drivers can provide white glove services to ensure the best end experience at your customers' doorstep.
Supporting your sustainability agenda
Retail companies face increased pressure to reduce their carbon footprint, deliver positive social impact and foster responsible business practices.
We enable our customers to achieve their sustainability targets through concrete Environmental, Social and Governance (ESG) priorities across our warehousing, transportation and packaging solutions.
Select a country on the map to see more
Asia Pacific
DHL Supply Chain Asia Pacific has a strong standing with Luxury and Fashion brands. Combined with our omni-channel capabilities, we are leading the way in supporting our customers in expanding their omnichannel agenda.
100+
11 countries
>1.5mil
Up to 329k
>12.4 mil
Multi-user facilities
Australia
Case study
For a premium brands retailer in Australia facing challenges in managing multiple warehouses across the country, we established a national distribution center in Australia.
The solution provided scalability, improved productivity with automated picking, reduced warehouse footprint by 33%, and effective peak management. The customer also gained omni-channel operations and enhanced order management through a best-in-class warehouse management system.
For more of what we do in Australia, click here.
80+
1mil+
5,000+
2,000+
India
Case study
For an international sportswear and lifestyle retailer in India, we consolidated 5 Distribution Centers (DC) into a national DC in Gurugram, New Delhi, addressing varying operational standards and enabling scalability.
This resulted in a 50% reduction in footprint, increased order accuracy and service levels, a 7-year growth plan, and cost per unit reductions for the customer.
140+
1.2mil+
19,000+
2,000
Indonesia
Case study
For an international fashion retailer, we provided a comprehensive solution, addressing challenges such as long transit times from Europe, new market requirements, and complicated return processes. By establishing a regional fulfillment hub in a free trade zone, we offered a fully integrated solution, resulting in lower freight costs, reduced lead times, increased operational capacity, efficient return management, and expanded market coverage in Asia.
80+
450,000
4,500+
180+
Japan
Case study
As the logistics provider for Baycrew’s in Japan since 2016, we have significantly enhanced their operations through a digital solution for omnichannel retail, the development of a top-notch logistics infrastructure, and the integration of various automation technologies, including RFID tagging and an automated packing line. These initiatives have optimized productivity, improved supply chain capabilities, and fueled Baycrews' business growth.
100
480,000
2,700+
500+
South Korea
Case study
For a British luxury fashion retailer in Korea, we optimized the supply chain and implemented an end-to-end logistics solution, resulting in improved delivery accuracy, decreased product damage, and achieved new standards for order fulfillment rates of over 99.9%., for an enhanced customer experience.
12
112,000
500+
225
Malaysia
Case study
For a luxury clothing retailer in Malaysia facing challenges during sales peaks, we implemented a multi-mode transport model and improved picking methodology.
This resulted in consistently met delivery service level agreements, improved stock availability, lower overhead costs, and simplified planning and ordering. The customer also benefited from knowledge sharing within the global network of DHL.
70
236,000
2,300+
350+
New Zealand
We deliver secure, agile and sustainable retail supply chain solutions that span a wide variety of retailers in New Zealand. Our deep retail supply chain experience and best-in-class IT platform ensure our customers have constant visibility and speed, multi-channel delivery and a consistent customer experience globally.
11
130,000+
650
40+
Philippines
Case study
For a beauty retailer in Philippines facing challenges in timely fulfillment of online orders, complex requirements for bundling and promotions, and demand growth, DHL implemented a comprehensive solution allowing the retailer to benefit significantly from a central location that enabled on-time deliveries and competitive distribution costs. It also provided flexibility for future growth, increased efficiency in order fulfillment, and reduced return volumes.
27+
350,000+
3,500+
1,200+
Singapore
Case study
For an international retailer, our integrated solutions effectively addressed customer challenges in inventory management and scalability, resulting in improved accuracy, productivity, order fulfilment, and cost-efficiency.
19
230,000+
2,400+
70+
Taiwan
Case study
For a luxury fashion retailer in Taiwan facing challenges in handling multiple product categories, store assembly, and process standardization, leading to high costs and inefficiencies, DHL provided expertise, standardized procedures, and continuous improvement.
This resulted in enhanced efficiency, cost-effectiveness, and job standardization for the customer.
24
160,000+
1,000+
700+
Thailand
Case study
We partnered a leading e-commerce enabler to drive digital commerce transformation in Thailand by integrating B2B and B2C supply chains.
We provided the customer with end-to-end e-commerce solutions, including strategic demand generation, dedicated storage, optimized warehouse space, and integrated IT systems. As a result, the customer experienced reduced costs, increased flexibility, efficient operations with 100% accuracy, and on-time shipments.
73
678,000
10,000+
3,800+
Vietnam
Case study
For a global beauty conglomerate customer facing challenges with high transport costs, inefficient goods handling, and inconsistent quality standards from an external packaging vendor. DHL provided a fully managed solution, bringing packaging operations in-house, eliminating transportation fees, offering scalability for future needs, and the potential for sustainable packaging implementation.
15
150,000+
1,100+
1,500+
Warehouse automations to increase efficiency
When it comes to peak season, the stakes couldn’t be higher. Watch to see how these technologies come into play to keep your warehouse operations running smoothly and accommodate fluctuations in demand.
Fashion & Environment White Paper
Read more about the environmental impacts of the global fashion industry and explore recommendations on sustainable practices that you can implement to join the movement towards a greener global fashion industry.
Supporting Both B2B and B2C Supply Chain
A leading sportswear shoes and accessories brand benefited from a high-performing consolidated facility for all eCommerce order fulfilment, that includes returns management and transport vendor management.
|
|
||||||||||||||||
