The supply chain of an organization is an interconnected web of functions and activities which encompasses – Strategy, Planning, Sourcing, Manufacturing and Delivering Finished Goods at Customer’s doorstep.
This involves multiple stakeholders, present at different locations around the globe and working in tandem for achieving the desired results for the organization. As the organization evolves there is a need to focus on certain areas of supply chain that are core to the organization. At the same time, there are other set of activities and processes that are regular and repetitive working at the backend, which support the core processes. Disruptions to these can lead to improper functioning or even paralyze the supply chain. These backend functions bind the entire supply chain together and ensure its smooth functioning.
Business Support Centre by DHL Supply Chain India provides end to end support services that keeps an organization’s supply chain in tune and enables organizations to focus on the core.
365 Days
24x7 Operations
Standardized
SOPs
Robust Transition
Process
Dedicated Quality &
Training Support
State of the Art
Infrastructure
Compliance
with Norms
C-SAT Surveys for
Customer Feedback
Process Driven
Operations
- Evaluate capabilities
- Cultural fit
- Process assessment
- Migration strategy
- Seamless migration
- Operating model
- Monitor results
- Continuous focus
- Customer scorecard
- Voice of customer insights
- Evaluate capabilities
- Cultural fit
- Process assessment
- Migration strategy
- Seamless migration
- Operating model
- Monitor results
- Continuous Focus
- Customer scorecard
- Voice of customer insights
A one-view tech platform for processing orders, inventory management, order fulfillment & delivery to the end consumers for leading ecommerce platforms and brand website. We have a comprehensive IT solution with seamless integration across OMS, WMS & TMS solutions.
Ease of scalability & de-scalability during different seasons & big sales days so that seasonal peaks can be managed effectively. Our resource strength and infrastructure is completely scalable as per your business needs.
Our modular product allows you the flexibility to start off with components of service required as per your business needs & add components in future. We can add inventory stocking points across multiple regions & locations as your business grows.
With India Fulfillment Network you can take advantage of our existing network of fulfillment centers and our standardized solution allowing us to decrease setup time.
With CCTV surveillance, standardized processes & trained people for ecommerce sector, your goods are in good hands till you sell them to your end customers. With secure and easy API based integration across all ecommerce channels, we can offer maximum security & reliability in our solution.
Storage Fee, Processing Fee, Value added services fee & delivery charges form a part of our commercials. With activity based pricing options & ready infrastructure, you can explore ecommerce as a viable sales channel.
DHL SmarTransport is a complete transport solution created to serve your business needs in India with standard solutions & customized services.
Warehousing Solutions
The Warehousing Solutions designed, implemented & operated by our experts improve inventory efficiency and accelerate your response to changing customer demand.
DHL Fulfillment Network
We have a PAN India network of e-commerce fulfillment centres capable of fulfilling orders for consumers across the country. Consumers from top 80 cities in India can be reached within the next business day.
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