IS YOUR
RETAIL SUPPLY CHAIN
FUTURE READY?

Many of today’s retail supply chains in India are not setup to handle the increasing ecommerce orders & are creaking under the strain of a new multi-channel world. Thanks to 10-minute hyper local deliveries for groceries & other categories; instant gratification via faster delivery for Indian consumers is no longer a novelty but a norm.

While brands are increasingly mastering various channels to sell their products; they must also think about a distribution network capable of serving using an omnichannel approach. A truly omnichannel sales & distribution model with adequate nimbleness & interconnection from supplier & consumer side is the need of the hour.

Getting Closer
to Customers
Endless Aisle
Circular
Supply Chain
Integrating newer
ecommerce models

THE EVOLVING INDIAN CONSUMER

77% of Indian shoppers prefer to shop from an omnichannel brand; one that has both a physical and online store. Future is Omnichannel Retail. Future is Now!

Connect

30% of all products ordered online are returned as compared to ~9% in brick-and-mortar stores. Future is efficient return logistics. Future is Now!

Connect

44 percent Indians want brands to implement sustainable practices to enable a circular supply chain. Future is a sustainable, green supply chain. Future is Now!

Connect
CUSTOMIZED
WAREHOUSING
&
TRANSPORT

CUTOMISED WAREHOUSING & TRANSPORT

Retail supply chain solutions

Creating a seamless omni channel supply chain that integrates ordering, storing, packaging, delivery and returns no matter where the product is purchased.

Standalone & Multi Client Sites

FTL, PTL, Intra City Last Mile & Dedicated Fleet deployment

Value Added Services

PAN India Coverage

DHL
FULFILLMENT
NETWORK

DHL FULFILLMENT NETWORK

EVERY BUSINESS DESERVES WORLD CLASS FULFILLMENT

DHL Fulfillment Network is a PAN India, modular, scalable, omni-channel fulfillment network of warehouses that takes you closer to your customers.

Plug & Play model

Quick Startup

Activity Based Pricing

Credentials in Retail & Ecommerce

PAN India Network

End to end Technology Backbone

DHL
RETURNS
CENTER

DHL RETURNS CENTER

STATE-OF-THE-ART FACILITY FOR EFFECTIVE RETURNS MANAGEMENT

DHL Returns Center is our modular product refurbishment center. With ready staff and state of the art infra we allow for faster & cost-effective product refinishing.

Receive

Refinish

Re-inventorize

END TO END RETAIL SUPPLY CHAIN

DESIGN & OPERATIONS
EXCELLENCE IN INDIA

Excellence in operations and continuous improvement are part of our DNA

Our Operations in India include standardized best practices & continuous improvement driven processes that are benchmarked to the best operations globally.

Our commitment to a Safety-First culture is central to our DNA and our mission is to lead the industry with our best-in-class safety standards across all our operations.

Our Solution Design team has decades of experience designing the most effective & innovative ecommerce & retail supply chain solutions for our customers.

Our dedicated team of project managers are proficient in delivering projects on time & within budget mitigating any risks along the way.

OUR AUTOMATION EXPERTISE
IN RETAIL SECTOR

Put to Light
Sortation System

Hanging Storage, Lean
Lifts, Automated Storage &
Retrieval systems

Robotic Arm
Packing Solutions

Multi Order
Sortation System

DELIVERING BUSINESS IMPACT

Flexible & Scalable supply chain solutions for a Multichannel footwear brand

DHL has supported this leading global footwear brand with deployment and management of central warehouse and nation-wide distribution of their products.

Download Now

EXPERTS SPEAK

Vikas Anand

Managing Director

DHL Supply Chain India

Success in a VUCA world demands excellence from brands across all channels from offline to brand.com and marketplaces; particularly in a time when a subpar customer experience could mean a future loss of sale. We at DHL Supply Chain with our decades of experience managing retail brands can help you succeed in an omnichannel world.

Tridiv Sethi

Vice President - North

DHL Supply Chain India

We at DHL Supply Chain India have a long- standing relationship with leading brands in the country and have actively supported them in their journey to dominate the Indian retail space. In a world where end consumers are seeking more personalization, in product and shopping experience, our team of experts can support you in building a retail supply chain for the future.

Dhruv Thakkar

Vice President – Business Development

DHL Supply Chain India

Every business deserves ‘World Class Fulfillment’. With the DHL Fulfillment Network offering, we support India’s dynamic Retail & MSME segment to offer fast order fulfillment with end-to-end visibility & inventory availability near the appropriate micro markets thus enabling Brands to create a loyal customer base.

Amit Dawar

Vice President – South

DHL Supply Chain India

As ecommerce is growing in India, so are the returns. E-commerce returns can be costly for brands & retailers due to their need for quick refinishing & re-inventorizing thus reducing potential loss in value for returned items. With our DHL Returns Centre, we reduce turnaround time by faster refinishing of returned products, in-turn supporting brands & retailers to manage product returns like a champ.

Ankur Singhai

Vice President - West & East

DHL Supply Chain India

What started out as a necessity during Covid times, Q commerce now transcends grocery/ F&V category to hitherto newer territories from consumer electronics to hardware to gifting! Platforms and Brands alike now want to reach consumers same day if not 10 minutes. DHL has been at the forefront of this orbit-shifting revolution and helped multiple brands (including D2C) to serve the demands of the Q-Age Indian consumers.

DHL SUPPLY CHAIN INDIA

DHL Supply Chain is the world's leading contract logistics provider.
Our customized integrated logistics solutions drive effciency, improve quality and create competitive advantage for customers

Learn More
DHL FULFILLMENT NETWORK

We have a PAN India network of e-commerce fulfillment centers capable of fulfilling orders for consumers across the country. Consumers from top 80 cities in India can be reached within the next business day.

Learn more
BUSINESS SUPPORT CENTRE

Business Support Centre by DHL Supply Chain India provides end to end support services that keeps an organization’s supply chain in tune and enables organizations to focus on the core.

Learn more
DHL SMARTRANSPORT

DHL SmarTransport is a complete transport solution created to serve your business needs in India with standard solutions & customized services.

Learn more
WAREHOUSING SOLUTIONS

The Warehousing Solutions designed, implemented & operated by our experts improve inventory efficiency and accelerate your response to changing customer demand.

Learn more
TEMPERATURE CONTROLLED TRANSPORT

Our 170+ temperature-controlled transport fleet across various sizes helps us provide full truck load (FTL) and part truck load (PTL) solutions to fit your business.

Learn more
LEAD LOGISTICS PARTNER

As your lead logistics partner, we orchestrate your end-to-end supply chain by applying our expertise, knowledge, and digital tools.

Learn more
© DHL Group Privacy Notice Legal Notice Terms of Use Fraud Awareness Dispute Resolution Accessibility Additional Information Careers
 
2026 © - all rights reserved