We care and we are trusted to solve the unique logistical challenges faced by the healthcare industry. Our unrivalled solutions, infrastructure and expertise ensure compliance, speed, and cost effectiveness, to maintain your competitive advantage and meet our commitment to providing the best global support for this vital industry.
Across our truly global network, our fast, secure, digitally powered, and sustainable end-to-end services help you seamlessly manage the complexity of modern clinical research. With numerous cold chain strategies, an extensive network of experienced pharmacists prioritising compliance, and our comprehensive knowledge of regulatory frameworks, we ensure compliant, safe, and effortless logistics solutions for clinical trials.
Customs clearance complexities and setbacks in quality control standardization
DHL empowered a global pharmaceutical company to overcome these obstacles
Flexible, compliant, visible, and scalable medical device supply services to meet strict regulations, control costs, handle shifts in demand, and empower your business growth. Our specialist handling and transport services - for implantable devices (e.g. pacemakers), capital equipment (e.g. MRI machines and respirators), long term care devices (e.g. for diabetes), consumables and disposables (e.g. masks and gloves) - will help your business thrive.
Within 24 hour delivery of high value, temperature sensitive heart valves, even in remote areas
DHL's unique end-to-end logistics strategy helps an American heart health company save lives everyday
We help solve the challenges of high-pressure pharma logistics, with deep experience distributing products in strict regulatory environments. From vaccines to biologics, our disciplined procedures ensure you meet the challenges of seasonal supply, pandemic planning, and temperature monitoring. We also assist generics manufacturers at key times such as product launch. Our expertise and capabilities combine to protect your valuable items as they move across the globe.
No inventory visibility, leading to over or understocking and low customer satisfaction
DHL re-engineered an Australian animal health company's supply chain for direct-to-patient success
Responsive, scalable, agile end-to-end supply chain solutions for OTC manufacturers to achieve greater logistical predictability, flexibility, and speed, maximize product availability, and optimize cost. Our consumer-led and patient-centric solutions help you respond effectively to ever-evolving conditions such as omni-channel fulfilment and 24/7 capabilities. Our extensive ecommerce and consumer channel experience, bring operational efficiency of the supply chain to better navigate the complexities of consumer healthcare.
Regulatory woes, fulfilment disruptions and negative revenue recognition impact
DHL empowered a medical device giant to overcome these challenges during their merger process
Our award-winning healthcare expertise extends across all our APAC countries, with fulfilment nodes & facilities in all sectors.
Select a sector and country to see more
Our end-to-end integrated services enable you to connect, care, comply and innovate. Access our unparalleled expertise within a compliant global network, and supply chain solutions to the Life Sciences sector for Pharma, Diagnostics, Biotech, Medical Devices, Nutrition and Hospital Logistics.
Footprint & Facilities
500,000+ square feet pharma grade space, at strategic locations across India:
Expertise
Significant operational and cost improvements were achieved for an American nutritional products leader. Through re-designing logistics processes including transportation and exports, we optimized costs, enhanced quality and improved customer satisfaction. Our unparalleled expertise ensured no downtime during the transition to bring added value.
We effectively integrated complicated storage requirements for lab reagents, medical instruments & dangerous goods in co located bonded and non bonded warehouses under for a Global Biotechnology player – resulting in greater synergy in planning and operational efficiency.
Australia’s leading 3PL service provider in the Life Sciences and Healthcare sector, with the best quality assurance team in the industry. We are trusted to provide unrivalled solutions, and a true end-to-end patient-centric experience across the continent.
Footprint & Facilities
More than 500,000 square meters of TGA-licensed healthcare-compliant space in:
Expertise
Maintaining the temperature of pharmaceutical products across the entire journey was top priority. Our best-in-class experts achieved this through a market-leading, multi-faceted solution which foregoes traditional bulky packaging, and significantly reduces material waste, for ongoing cost and environmental benefits into the future.
Growth was unlocked for an American pharmaceutical product customer. Our breakthrough order-to-cash model enabled direct to consumer transactions which reduced supply chain costs, streamlined financial processes, and increased customer satisfaction.
33,608 sqm multi-user facility in New South Wales.
Purpose built for housing pharmaceuticals, medical devices and consumer health products, our state-of-the-art cold-chain storage facility is a global center of excellence. With over 33,000 square meters (located in New South Wales) it serves Australia’s biggest Life Science companies, ensuring compliance and safe handling to the highest standards. Its sustainability credentials add further value, supporting our customers to meet their carbon neutral ambitions.
33,608 sqm multi-user facility in New South Wales.
Safely handling over 25 million units a year for more than 30 major healthcare organisations, we are New Zealand’s leading Life Sciences logistics company. With ISO certified, GMP compliant and MEDSAFE approved operations and facilities, our full suite of custom services, and best-in-class service levels, ensure compliance, speed, and cost effectiveness.
Footprint & Facilities
Close to 30,000 square meters across the country including:
Expertise
Strengthening the supply chain and increasing market share was achieved for a major global pharmaceutical company. Through delivery of 24/7 real-time storage monitoring and fully compliant, validated operations, our expert solutions ensured compliant, quality and safe cold-chain logistics for its diagnostic device portfolio.
Since 1974, DHL Supply Chain Japan has supported customers to grow. Our total optimization and solutions address unique logistic needs of the Life Sciences and Healthcare sector. Our customizable Transport Control Tower solution and extensive network across Japan ensures compliant, high-quality service to meet your commitments and maintain seamless operations.
Footprint & Facilities
Over 42,000 square meters of compliant space in:
Expertise
We support the supply chain with certified and licensed cold chain storage capability for over 30 customers, manned by fully-trained healthcare logistics specialists. Managing their end-to-end logistics through a single partner ensures full visibility and assurance of compliance to standards.
5,000 sqm dedicated site in Tokyo.
We supported a Swiss in-vitro diagnostic and medical device manufacturer to expand manufacturing, inventory management and storage capacity within a very short lead time. Our end-to-end logistics solution, including redesigning systems and networks, achieved immediate gains for the customer, ensuring no downtime during transition and improved productivity.
Singapore stands tall as DHL’s Center of Excellence for medical device and clinical logistics. With strategically located facilities, in free trade zones and with rapid access to ports, your sensitive shipments are handled rapidly, safely, and to the highest global standards.
Footprint & Facilities
Over 19,000 square meters of compliant space across:
Expertise
Our standardized regional clinical trial operations and control tower for a European Pharmaceutical giant serving 13 countries improves visibility and cost for global pharma manufacturer, helping them achieve 20% reduced warehouse footprint and simpler, faster throughput with harmonization of APAC processes.
91,000 sqm site in North-eastern Singapore.
136,000 line items run through our Regional Distribution Centre monthly for a global Medical Device company serving 12 APAC countries, with an output of over a million overlabeled units a month and 24/7 standby operations to make urgent, life saving deliveries.
11,000 sqm multi-user facility in North-eastern Singapore.
Our gold standard healthcare logistics delivery network covers 70% of Taiwan’s hospitals, enabling fulfilment within two hours. Combining unparalleled expertise, strategically located distribution centers, and a fleet of over 500 trucks in our transportation network, we provide end-to-end logistics solutions to support and scale your healthcare supply chain.
LSHC Footprint & Facilities
Near 150,000 square meters of strategically located distribution centers in:
Expertise
Our hospital logistics delivery network covers 70% of Taiwan’s hospitals with fulfilment within 2 hours. We also offer dedicated and pre-trained front runners in hospitals taking care of bureaucratic processes, to help customers with critical service level requirements ie. heart valve products applicable for urgent life-saving surgery.
We are the logistics partner of choice for Korea’s Life Sciences and Healthcare sector. With the widest geographical reach, extensive last mile delivery network in the Seoul metropolitan area, and expansive strategically located temperature-controlled and ambient facilities, we help you transform the complex into simple and seamless. With fast, secure, and sustainable services, we are trusted to deliver unparalleled solutions to meet your unique supply chain needs.
Footprint & Facilities
112,000 square meters of strategically located temperature-controlled and ambient facilities including:
Expertise
Meeting the needs of our global diabetes care customer with our expansive, strategically located temperature-controlled storage facility was our priority. Complying with the most stringent of quality standards and regulations, our 16,800 square meter multi-user facility west of Seoul is equipped with a world class monitoring system and temperature mapping validation, ensuring it plays a key role in achieving our customers’ requirements, every time.
16,800 sqm multi-user facility west of Seoul.
We provide comprehensive Life Sciences and Healthcare logistics solutions across Malaysia. Our unparalleled connectivity, extensive certified spaces, and temperature-controlled and ambient facilities ensure rapid, compliant, and cost-effective regional distribution. Located near the Life Sciences Hub, Singapore, our sites in free trade zones and with multi-lingual contact capabilities ensure you are supported every step of the way.
Footprint & Facilities
Over 120,000 square meters of GDPMD certified space in:
Expertise
We helped a medical capital equipment manufacturer improve visibility and control by centralizing complex logistics operations across multiple vendors, and simplifying last mile delivery – resulting in improved efficiency, with standardization and reduced costs across multiple sites.
We provide leading supply chain solutions for Vietnam’s Life Sciences and Consumer Health industry. Trusted and known for robust, compliant, tailored services, we ensure safe, efficient, and fast product delivery. Our local facilities, transport network and expertise, combined with our global reach and advanced technology, enables us to meet the unique needs of customers, protect your goods and deliver them safely, on time, every time.
Footprint & Facilities
Over 150,000 square meters of space across Vietnam:
Expertise
We provide exceptional service in the consumer health industry through our multi-user facility, flexible support for volume fluctuations, and Value-Added Services. This allows us to efficiently manage peak seasons, maintain product quality, ensure timely delivery to stores nationwide, and add value to our customers' products.
Our unmatched history and experience brings ongoing benefits for Indonesia’s Life Sciences and Healthcare businesses. With state-of-the-art multi-user facilities, proximity to key locations, and leading expertise, we enable seamless and hassle-free warehousing, transportation, and distribution of products, even in the most challenging locations across the nation. Our customized solutions offer flexibility, compliance visibility and scalability to streamline logistics operations, achieve your business goals and empower your growth.
Footprint & Facilities
Over 450,000 square meters across Indonesia in 75 locations:
Expertise
Enabling our American Consumer Health customer to efficiently manage peak seasons, maintain the highest quality standards, and ensure prompt delivery to stores across the country was our priority. With flexibility for volume fluctuations and a state-of-the-art multi-user facility with cool room facilities and value added services, our solution helped empower their growth in a challenging market environment.
Our multi-user facility accommodates numerous medical device clients, each adhering to intricate provision regulations tailored to their specific product categories. Among our diverse facilities, we offer multiple storage temperature controls and exceptional flexibility.
We provide comprehensive, tailored warehousing and transport solutions for Thailand’s Pharmaceutical and Consumer Health sector meeting global standards. Our seamless integration of leading industry expertise and cutting-edge technology and systems ensures efficiency and transparency at every stage. We deliver reliable, secure, and cost-effective solutions to optimize supply chain performance, amplify your satisfaction and help your business thrive.
Footprint & Facilities
Over 10,000 square meters of strategically located storage space in Bangkok:
Expertise
Our multi-user and multi-temperature facility enables us to provide flexible support to manage fluctuating volumes during peak seasons while maintaining the products in optimal condition. Through resource sharing and the Connected Control Tower, we increase productivity and deliver the products on time to over 200 stores nationwide.
We are the leading Life Sciences and Healthcare logistics supply chain specialists across Asia. In the Philippines our dedicated team, expansive network, and multi-user certified facility provides gold standard handling, storage, and transportation solutions. From the most sensitive medical accessories to the bulkiest medical devices, we are well equipped to meet your needs and solve logistics challenges to the highest global standards.
Footprint & Facilities
380,000 square meters across Phillipines in:
Expertise
Our multi-user facility homes several medical device customers that comply with complex ambiance provision requirement for each product category. One of the customers catered is an American multinational medical technology company known for their giant medical devices used by the healthcare industry for diagnosis, treatment, and monitoring.
Paranaque multi-user warehouse.
Best-in-class Healthcare supply chain capabilities
Supply chain evolution for new business models
Building resilient & sustainable logistics networks
Process simplification & innovation
Senior Director - Business Development
Life Sciences and Healthcare
DHL Supply Chain Asia Pacific
Director - Business Development
Life Sciences and Healthcare
DHL Supply Chain Asia Pacific
Explore the evolution of healthcare logistics
Industry insights | Logistics impact | DHL’s approach
